About ExaaS™ Digital Twin
Building scalable expert performance by capturing and structuring tacit knowledge — without vendor lock-in.
ExaaS™ was created to solve one of the most persistent and costly problems in modern organisations:
the expertise your business depends on lives inside people — not inside your systems.
Some institutions have mastered the art of capturing and transferring expert performance.
The military, surgical teams, and legal professions use highly structured, deeply analytical methods to prepare people for moments where the cost of failure is extreme.
But those models—while powerful—are rarely suitable for the fast-paced, commercially driven world of business, where speed, productivity and profit matter just as much as precision. Most organisations don’t have the time, structure or resources to replicate these elite knowledge-capture approaches.
Yet the underlying principle remains essential:
Context-rich, tacit knowledge is the foundation of high performance.
ExaaS™ was built on the belief that businesses should be able to access and benefit from the same depth of insight as these model organisations — without the complexity, slow pace or overhead.
Our methodology enables rapid surfacing and structuring of the tacit knowledge your best people rely on every day: the mental models, judgment calls, shortcuts, and decision cues that drive results but rarely appear in manuals or SOPs.
This context-rich expertise becomes the engine of capability within your organisation — and an invaluable asset for any present or future AI technologies that rely on clear, structured, domain-specific knowledge to deliver meaningful productivity gains.
ExaaS™ was created to give organisations not just a digital twin, but the capability to build, evolve, and use them to scale excellence across every team.
To make world-class expertise accessible, structured and scalable inside every organisation — enabling teams to perform with the clarity, confidence and consistency once reserved for elite professions.
We envision a future where tacit knowledge is no longer fragile or hidden, but a strategic asset that fuels human performance and AI-driven productivity across the business.
Teaching teams how to build, validate and maintain their own Expert Digital Twins
Transforming tacit, context-rich knowledge into clear operational systems
Creating AI-ready structures that amplify productivity today and unlock future automation
Reducing dependence on external vendors by building internal capability, not long-term consultancy reliance
Empowering every individual to learn from your best, not guess at their methods
A technical services team used ExaaS™ to model the expertise of a top performer. The resulting Expert Digital Twin reduced the time for new hires to reach independence from 12 months to 6, while improving right-first-time accuracy and customer experience.
Ready to explore how ExaaS™ could transform your organisation?
See how Expert Digital Twins can accelerate onboarding, reduce errors and build long-term capability — owned entirely by your teams.